ALTA’s Consumer Marketing Workshop, Powered by HOP. The Homeowner Outreach Program hosted a 2-day virtual Consumer Marketing Workshop Online. In just 6 hours, you will be equipped with the tools needed to coach others on how to explain the benefits of title insurance to consumers. The workshop can be introductory or serve as a refresher. Part 1 introduces learners to public speaking and audience engagement, AI and how to use it to your advantage, RON and digital payments, hashtags and trends. Part 2 focuses on client engagement, value to Title Insurance, digital media, ALTA documents, and HOP materials.
Learning Objectives:
- Learn the ins and outs of HOP and why the program was developed.
- Position your company in a digital world and reach new customers.
- Public speaking and marketing tactics to increase audience engagement.
- Meeting and exceeding customer expectations.
- Protecting property rights and the value of title insurance opposed to other insurance types.
- Incorporating digital media into marketing efforts.
- The art of customizing HOP materials.
- Ensuring compliance and working within the law.
- Effectively engage and inform your employees, Realtor and lender customers.
Benefits of attending:
- Listed on ALTA website as an official ALTA-trained HOP Leader.
- Access to HOP Leader-only materials.
- 10% discount on ALTA major meetings.
Certificate of Leadership
Upon successful completion of the workshop, a student will be able to download a certificate of leadership. Certification can be renewed every 3 years.
Members: $80. This course is only open to ALTA members.
Key:

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01.01 - How to Engage Your Audience and Be a Better Presenter - Part 1
01.01 Video
Open to view video.
Open to view video.
How to engage your audience and be a better presenter.
HOP Secnarios and Audiences for Consumer Marketing Workshop - Appendix 1
Open to download resource.
Open to download resource.
This document provides a script that explains the Title Insurance industry by addressing various audiences that include homeowners, ALTA members and your staff, realtors, builders, and attorneys, and mortgage lenders.
01.01 quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
01.02 - How to Engage Your Audience and Be a Better Presenter - Part 2
01.02 Video
Open to view video. | 720 minutes
Open to view video. | 720 minutes
How to engage your audience and be a better presenter - part 2.
01.02 quiz
1 Question | 2 attempts | 1/1 points to pass
1 Question | 2 attempts | 1/1 points to pass
01.03 - How to Engage Your Audience and Be a Better Presenter - Part 3
01.03 Video
Open to view video.
Open to view video.
How to engage your audience and be a better presenter - part 3.
01.03 quiz
1 Question | 2 attempts | 1/1 points to pass | Graded as Pass/Fail
1 Question | 2 attempts | 1/1 points to pass | Graded as Pass/Fail
02.01 - HOP 101 - ALTA Survey Findings and Report - Part 1
02.01 Video
Open to view video.
02.01 Quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
02.02 - HOP 101 - ALTA Survey Findings and Report - Part 2
02.02 Video
Open to view video.
02.02 Quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
02.03 - Hop 101 - ZMOT and Training Coworkers & Your Clients
02.03 Video
Open to view video.
02.03 Quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
03.01 - HOP Marketing AI Education - Key Requirements of Remote Online Notarization
03.01 Video
Open to view video.
03.01 Quiz
1 Question | 2 attempts | 1/1 points to pass
1 Question | 2 attempts | 1/1 points to pass
03.02 - HOP Marketing AI Education - Basic Artificial Intelligence Prompts
03.02 Video
Open to view video.
03.02 Quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
04.01 - Why You Should Education ALL Stakeholders
04.01 Video
Open to view video.
04.01 Quiz
1 Question | 2 attempts | 1/1 points to pass
1 Question | 2 attempts | 1/1 points to pass
04.02 - Surviving in a Media-saturated World
04.02 Video
Open to view video.
04.02 Quiz
1 Question | 2 attempts | 1/1 points to pass
1 Question | 2 attempts | 1/1 points to pass
04.03 - How to Talk about Title Insurance
04.03 Video
Open to view video.
04.03 Quiz
2 Questions | 2 attempts | 2/2 points to pass
2 Questions | 2 attempts | 2/2 points to pass
04.04 - How to Make the Content Your Own
04.04 Video
Open to view video.
04.04 Quiz
1 Question | 2 attempts | 1/1 points to pass
1 Question | 2 attempts | 1/1 points to pass
05.01- HOP Requirements and Guided Tour of Sections
05.01 Video
Open to view video.
05.01 Quiz
2 Questions | 2 attempts | 2/2 points to pass | Graded as Pass/Fail
2 Questions | 2 attempts | 2/2 points to pass | Graded as Pass/Fail
05.02 - Canva Tutorial Using ALTAprints (optional)
05.02 Video
Open to view video.
Certificate of Completion
Certificate
No credits available | Certificate available
No credits available | Certificate available
Congratulations! You have completed ALTA’s Consumer Marketing Workshop, Powered by HOP.
You can now access a certificate of completion and you will receive a Credly digital badge.
You are eligible for a one-year subscription as a HOP leader to access the workshop materials.
To access the Consumer Marketing files, visit: www.alta.org/business-operations/marketing/hop-leader-resources
Please email [email protected] with any questions.
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